Refund Policy

Last updated October 2026.

30 days, full refund, no questions asked. If you bought The Distressed Business Buyer's Playbook and want your money back, ask within 30 days of your purchase and we'll refund the full amount to the payment method you used. You don't need to give a reason.

How to ask

Email support@lineupcompanies.com from the address you used at checkout, or include that address in your message, and say you'd like a refund. That's all we need.

Where the money goes

Refunds go back to your original payment method through Stripe, our payment processor. Stripe can only send a refund to the original payment method, not to a different card or account. Once we issue a card refund, your bank usually shows the credit within 5 to 10 business days. If you paid with a pay-later service (such as Klarna or Affirm), Cash App Pay or Amazon Pay, the refund goes back through that service on its own timeline. If we refund shortly after the charge, it may appear as the original charge disappearing rather than as a separate credit.

Orders from outside the United States

The Playbook is sold to US buyers only. If we cancel an order placed from outside the United States, we refund it in full the same way.

Before you dispute a charge

Please email us first. A refund from us is the quickest way to get your money back, and you'll never have to argue for it.

Free items

The Sourcing Map is free, so there is nothing to refund for it.

Subscriptions

Nothing on lineupcompanies.com is a subscription today. If we ever offer one, this page will add a cancellation policy before anyone can sign up.

Who we are

Lineup is a trade name of GSA LLC, a private Iowa company. GSA LLC is not, and is not affiliated with, the U.S. General Services Administration or any government agency. Write to us at support@lineupcompanies.com or Lineup, PO Box 1932, Ames, IA 50010.